FAQ

Why haven't I received my tracking Information?

This is most likely do to a long fulfillment time. As soon the order is shipped you will be notified. The fulfillment time is the time it take to make/print and ready your product, this is usually 2 to 4 days. 

What if I changed my mind after I ordered?

That's ok, as long as its before our fulfilment time(usually about 24 to 72 hours) we can go ahead and cancel the order and give you a full refund.
You can use our contact page to let us know or email us at strangelegacyclothing.com 

How do I get a refund?

After emailing us, you should be notified with in 24 hours of our decision.  

For returns please email us the reason for the return with a photo and as much detail as you can. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date, no photo necessary.
As soon as your refund is approved or denied you will be notified by email, if denied you will be notified the reason as well.
Please email us at strangelegacyclothing@gmail.com 

Why do i keep getting this message when checking out?

"Theme cannot be previewed because it's missing one of these required files: layout/theme.liquid, config/settings_schema.json"
This is a cookies error, deleting cookies will get rid of this. 

Why can’t I select Express shipping at order checkout?